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Telegrafo Axel Hotel La Habana - Adults Only, Havana
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Key details
About the Hotel
Paseo Del Prado 408, Esquina Neptuno,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
Telegrafo Axel Hotel La Habana - Adults Only is a historic property recognized as one of the best hotels in Havana and Latin America. Its eclectic and colorful lobby features modern furnishings that evoke a contemporary art gallery ambiance. The hotel's strategic location near the Capitolio and several renowned attractions makes it ideal for exploring Old Havana, a UNESCO World Heritage site.
Location
The hotel is ideally situated just a short walk from significant landmarks, such as Old Square and Museum of the Revolution. Located near the Paseo del Prado, it provides easy access to the waterfront along El Malecon. Jose Marti International Airport is approximately 15.5 miles away, making transportation convenient for travelers.
Rooms
The hotel offers Mini Suites with comfortable sitting areas, providing a subtle elevated experience. Each floor showcases five rooms with restored sections of the original walls, offering a glimpse into the hotel's storied history. Air conditioning and direct dial telephones are standard in all accommodations. Street-facing rooms on the first floor include balconies for added charm.
Eat & Drink
An on-site restaurant serves complimentary breakfast as well as a la carte meals throughout the day. There are also two cafes and a courtyard bar where guests can enjoy live music on most nights. The large snack bar features an interesting blend of the original structure and contemporary décor, appealing to various dining preferences.
Leisure & Business
Additional facilities include a fitness center and spa services for relaxation. Conference facilities are available for business needs, complemented by a public internet connection and parking options. Guests can also access Wi-Fi in the bar, offering connectivity during their stay.
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Getting around
A list of all available modes of transport
City Center
Havana
1.9
mi
Airports
Jose Marti International (HAV)
12.6
mi
Juan Gualberto Gomez International (VRA)
75.1
mi
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Sanctuary
The room was immaculate, creating a relaxing atmosphere that I truly appreciated during my stay.view full review
Relaxing Retreat
The spa facilities offered a serene environment, and the massage I received was incredibly rejuvenating.view full review
Well-Equipped Kitchen
The kitchenette was well-equipped, making it easy for me to prepare my favorite meals effortlessly.view full review
Luxurious Shower
The shower had exceptional water pressure, providing a refreshing experience after a long day.view full review
Ideal Meeting Space
The meeting facilities were perfectly designed for productivity, featuring excellent AV equipment and comfortable seating.view full review
Perfect Pool Temperature
The pool had a delightful temperature, making my early morning swims a pleasure rather than a chore.view full review
Cozy Living Space
The living area was inviting and cozy, which made it a perfect spot to unwind after busy days.view full review
Comfy Bed
The bed was extremely comfortable, ensuring a restful night's sleep that I looked forward to every evening.view full review
Charming Decor
The room decor was tastefully done, enhancing the overall ambiance and making me feel at home.view full review
Kids' Paradise
The kids' area was extensive and entertaining, providing endless fun for my little ones during the stay.view full review
General
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
24-hour security
Elevator
Currency exchange
Multilingual staff
Services
24-hour room service
Car rental
Laundry
Doctor on call
Stores/Commercial services
Bell staff/Porter
Dining
Restaurant
Bar/ Lounge area
Buffet breakfast
Business
Fax/Photocopying
Children
Babysitting/Child services
Spa & Leisure
Swimming pool
Jacuzzi
Room features
Air conditioning
Media
Direct dial telephone
Show more
Location
Paseo Del Prado 408, Esquina Neptuno,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
Map view
Paseo Del Prado 408, Esquina Neptuno,
Havana,
Cuba,
10100,
Ciudad de La Habana Province
City landmarks
La Habana Vieja One block from the Armas Plaza
Old Havana
3400 ft
Square
Old Square
4000 ft
Square
Plaza de la Catedral
3100 ft
Centro Habana
El Malecon
1.4
mi
Tacon Street
Plaza de Armas
3900 ft
Museums
Castillo de la Real Fuerza
4100 ft
Castle
Castillo San Salvador de la Punta
3100 ft
Church
Havana Cathedral
3100 ft
Havana
Fortress of San Carlos de la Cabana
2.5
mi
Parks
Paseo del Prado
2900 ft
Museums
Palacio De Los Capitanes Generales
3800 ft
Avenida Paseo
Revolution Square
1.9
mi
Empedrado No 207
Bodeguita del medio
2800 ft
cnr Mercaderes & Obrapía
Statue of Simon Bolivar
3200 ft
Finca Vigia Km. 12 1/2
Museo Hemingway Finca Vigia
2700 ft
Museums
Museum of Colonial Art
2900 ft
Obrapia Street 108C Between Oficios Street and Mercaderes Street
La Marca
3300 ft
Museums
Museo del Ron Havana Club
5100 ft
Parque Morro
El Morro
3.0
mi
Nearby
Museums
Museum of the Revolution
1700 ft
Museums
National Museum of Fine Arts
1500 ft
Public Building
El Capitolio
1400 ft
Museums
Museo Nacional de Bellas Artes de La Habana
1000 ft
Broadway Theatre
Great Theatre of Havana
400 ft
Square
Plaza del Cristo
2000 ft
Gallery
El Ojo del Ciclon
1200 ft
Parks
Central Park
500 ft
Church
Iglesia del Santo Angel Custodio
1900 ft
Fountains
Fuente de la India
1900 ft
Restaurants
Hotel Telegrafo Havana
300 ft
Calle Prado 408
Italian Restaurant at Iberostar Parque Central
200 ft
Neptuno
Neptuno
200 ft
Paseo del Prado y Neptuno
Ristorante Don Luca
200 ft
Neptuno y Campanario Centro Habana
Hotel Parque Central
400 ft
Malecon Boulevard
Barriete Habana
400 ft
No 52 Esquina Consulado y san miguel Esquina Calle San Miguel
El Colonial
300 ft
Paseo del Prado
El Louvre Coffee Shop
500 ft
San Miguel y San Rafael
El Gijones
400 ft
Prado #309
Sociedad Cultural Asturiana
400 ft
Paseo del Prado no309 altos Esquina Virtudes
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Great location
Friendly staff
Minimal dining
Inconsistent service
6.8/10
Nice
Rooms
7.9
Location
8.9
Service
7.1
Dining
5.0
Guest reviews
6.8/10
based on 15 review
0.0
0.0/10based on 0 review
Mervyn
United Kingdom,
June
2024
7.2/10
I had a pleasant stay at the hotel which overlooked Parque Central. The rooms, though basic, were clean with friendly staff and WiFi available in the lobby. However, the dining experience was minimal. The location was superb, offering easy access to the Old Town of Havana.
Rooms
8.0
The rooms were basic but clean with a number of staff in the dining room.
Service
7.0
The service was not consistently excellent, with some very friendly and helpful staff while others seemed less eager to work. Most of them spoke excellent English and were accommodating of our attempts to speak Spanish.
Location
9.0
The hotel is right on the corner of a buzzing square, close to street markets, rooftop bars, and easy walking distance to various restaurants and sights of Havana.
Dining
5.0
The dining experience was average with minimal options available.
Facilities
7.0
The facilities offered were satisfactory.
Great location
Minimal dining
Suzanne
United Kingdom,
May
2024
7.0/10
The hotel provided basic but clean rooms with friendly staff. While the hot water for showering was limited, the rooms always felt fresh and tidy. The dining experience was mixed, ranging from okay to absolutely dire. The location was convenient to explore the old town of Havana, positioned right on a bustling square with easy access to restaurants and sights.
Rooms
8.0
The rooms were basic but clean, and the staff ensured they were always fresh.
Service
7.0
The service varied, with some staff being very friendly and helpful while others lacked enthusiasm. However, most spoke excellent English and were accommodating.
Location
9.0
The hotel was centrally located, providing easy access to the old town of Havana and nearby attractions.
Dining
5.0
The dining experience was a mix of okay and absolutely dire, with some meals being disappointing.
Facilities
6.0
The facilities were very basic, but the hotel offered essential services for a comfortable stay.
Johnny
United Kingdom,
May
2024
6.4/10
I had a comfortable stay at the hotel with spacious, basic but clean rooms and friendly staff. The location was fantastic for exploring the old town of Havana, but the dining options were subpar. The facilities were adequate, though not exceptional.
Rooms
7.0
The rooms were basic but clean, equipped with essential amenities, and offered a comfortable stay.
Service
6.0
The service was a mix of friendly and less attentive staff, with varying levels of helpfulness.
Location
9.0
The hotel is ideally situated in old Havana, right on the Prado, making it convenient for exploring the historic sites.
Dining
5.0
The dining experience was below expectations, with limited and unimpressive food options.
Facilities
6.0
The hotel offers standard facilities, nothing extraordinary but meeting basic needs.
Robert
United States of America,
April
2024
8.6/10
My stay at the hotel was fantastic! The location is perfect, overlooking Parque Central, and close to great spots to explore in the Old Town of Havana. The rooms were large, well-equipped, cool, and super comfortable, making my stay very enjoyable. The service was top-notch, with the staff keeping the rooms clean and ready for us each time we returned from our tours. Despite a few shortcomings in the dining experience, overall, it was a wonderful stay full of great memories.
Rooms
9.0
The rooms were large, well-equipped, cool, and comfortable, providing a great place to relax after a day of exploring.
Service
9.0
The service was excellent. The staff went out of their way to ensure our comfort, even offering to heat water in the kitchen and bring it to my room!
Location
10.0
The location couldn't have been better! Right on the corner of a buzzing square, offering easy access to Havana's Old Town, street markets, rooftop bars, and Cuban taxi cars for tours.
Dining
7.0
Although the dining experience had some issues, the traditional regional homemade products were a nice touch. It was a bit below expectations, especially for breakfast.
Facilities
8.0
The facilities were good overall, but there's room for improvement. However, the comfort of the rooms made up for any shortcomings in this area.
Comfortable Rooms
Dining Issues
Paul
United States of America,
April
2024
6.8/10
I had a mixed experience at the hotel. The rooms were comfortable but lacked outside views, although the lively ambiance of Parque Central compensated for it. The service was attentive and accommodating, making my stay pleasant. The location was superb for exploring Havana but a bit noisy at times. The dining options left much to be desired, with below-average food quality.
Rooms
8.0
The rooms were comfortable, although they lacked outside views. The lively atmosphere of Parque Central was a nice touch, albeit a bit loud.
Service
9.0
The service was attentive and thoughtful. They even offered to heat water and bring it to my room, which was a nice gesture.
Location
7.0
The hotel's location was perfect for exploring the Old Town of Havana and being right on the corner of a bustling square. Great for immersing oneself in the local culture.
Dining
5.0
The dining experience was disappointing, with below-average food quality. However, the Italian pasta dish stood out despite the overall lackluster options.
Facilities
6.0
The hotel offered basic facilities suitable for a short stay. Nothing extraordinary but sufficient for my needs.
Samuel
United States of America,
February
2024
6.4/10
I stayed at the hotel for 3 nights in January and found it to be a decent choice. The rooms were always clean and fresh, but the hot water for showering was limited. There were a number of staff in the dining room, which was cool though sometimes a bit loud.
Rooms
7.0
The rooms were always clean and fresh but had limited hot water for showering.
Service
6.0
The service varied, with some staff being very friendly and helpful while others seemed less eager to work.
Location
9.0
The location was excellent, right on the corner of a buzzing square with easy access to street markets, rooftop bars, and restaurants.
Dining
5.0
The dining experience was minimal and the food quality was below expectations.
Facilities
6.0
The hotel offered basic facilities, nothing extraordinary.
Paul
United Kingdom,
January
2024
6.4/10
My stay at the hotel was a mix of positives and negatives. The rooms, overlooking Parque Central, were large, well-equipped, cool, and comfortable, making for a great stay despite occasional noise. However, the hot water availability for showering was limited. The service was efficient in keeping the rooms clean but lacked friendliness. The location was ideal for exploring the Old Town of Havana, with vibrant surroundings and easy access to various attractions. Dining was subpar with stale and overcooked options. Overall, the facilities were basic but adequate for a comfortable stay.
Rooms
7.0
The rooms were large, well equipped, cool, and comfortable, albeit a bit loud at times, with limited hot water for showering.
Service
6.0
The service was efficient in maintaining cleanliness but lacked friendliness.
Location
9.0
The hotel's location was perfect for exploring the Old Town of Havana, offering a buzzing square, rooftop bars, and easy access to restaurants and sights.
Dining
5.0
The dining experience was disappointing with stale and overcooked meal options.
Facilities
6.0
The hotel offered basic facilities that met essential needs.
Joseph
United Kingdom,
December
2023
8.4/10
The hotel overlooks Parque Central and is cool, although sometimes a bit loud. The rooms were large, well-equipped, and comfortable. There were several staff members in the dining room. The service was very friendly, with exceptionally clean rooms and efforts to accommodate requests. Its prime location allows easy exploration of the Old Town of Havana with nearby cafes and buzzing squares. However, the dining experience was average at best with a lackluster selection. Overall, the facilities were commendable.
Rooms
9.0
The rooms were large, well-equipped, cool, and comfortable, overlooking Parque Central.
Service
9.0
The staff was very friendly and accommodating, keeping the rooms clean and ready.
Location
10.0
The prime location offers easy access to the Old Town, neighboring cafes, and buzzing squares.
Dining
6.0
The dining experience was average with room for improvement in the selection.
Facilities
8.0
The facilities were commendable.
Phyllis
United Kingdom,
December
2023
7.6/10
My stay at the hotel was an overall pleasant experience. The rooms were spacious, well-equipped, and cool, though occasionally a bit loud. They were always clean and fresh, overlooking Parque Central. The service varied, with some staff being very friendly and helpful while others seemed disinterested. The location was ideal for exploring the old town of Havana, right in the heart of the city. The dining options were average, though the fresh pastries were a highlight. The facilities met expectations, offering the necessary amenities for a comfortable stay.
Rooms
8.0
The rooms were large, well equipped, and cool, providing a comfortable stay despite occasional noise.
Service
7.0
The service had ups and downs, with some staff being friendly and helpful while others seemed less motivated.
Location
9.0
The hotel's location in the heart of Havana was convenient for exploring the old town and accessing various attractions.
Dining
6.0
The dining experience was average overall, with the highlight being the fresh pastries.
Facilities
8.0
The facilities provided everything necessary for a comfortable stay.
Tony
United States of America,
November
2023
7.6/10
During my stay at the hotel, I found the rooms to be always clean and fresh, and the hotel overlooked Parque Central, which was a great view. The dining experience had some drawbacks with some dishes being mediocre, but the service was a mixed bag, with some staff being very friendly and helpful.
Rooms
9.0
I loved the fresh and clean feel of the rooms, making my stay comfortable.
Service
7.0
The service at the hotel varied, with some staff members being very warm and accommodating while others seemed less motivated.
Location
9.0
The hotel's location was excellent, as it allowed easy access to explore the vibrant sites of Havana, including the old town and buzzing squares.
Dining
6.0
The dining experience was average, with some food items not meeting expectations, but there were decent options available.
Facilities
7.0
The hotel offered a range of facilities to cater to different needs, making the stay convenient. Although some amenities were lacking, overall the facilities met my basic requirements.
Great Location
Mixed Service
Harry
United Kingdom,
October
2023
7.2/10
I had a pleasant stay at the hotel with some minor drawbacks. The rooms, although sometimes a bit loud due to the nearby bar, were always clean and fresh, and the view overlooked Parque Central. The service varied, with some staff being very friendly and helpful, while others seemed disinterested. The location was excellent, right on the corner of a buzzing square with convenient access to street markets, rooftop bars, and various sights. The dining experience was below average, with minimal and lackluster options. Overall, a decent choice with room for improvement.
Rooms
8.0
The rooms were always clean and fresh, but sometimes a bit loud due to the nearby bar. They offered a view overlooking Parque Central.
Service
7.0
The service was mixed, with some staff being very friendly and helpful, while others lacked enthusiasm and effort.
Location
9.0
The location was excellent, right on the corner of a buzzing square with easy access to street markets, rooftop bars, and various restaurants and sights.
Dining
5.0
The dining experience was below average, offering minimal and uninspiring dishes.
Facilities
7.0
The facilities were adequate, offering standard services without any standout features.
William
United Kingdom,
September
2023
6.4/10
I had a pleasant stay at the hotel. The rooms were basic but clean, the staff was friendly, and WiFi was available in the lobby. However, the hot water for showering was limited. The location was excellent for exploring Havana with easy access to the old town. The dining experience was average, but the facilities were satisfactory.
Rooms
7.0
The rooms were basic but clean, and the staff was friendly.
Service
6.0
Some staff members were very friendly and helpful, while others lacked enthusiasm. Most spoke excellent English, which was convenient.
Location
8.0
The hotel is right on the corner of a bustling square, offering easy access to street markets and nearby cafes. It was a great starting point for exploring Havana.
Dining
5.0
The dining experience was okay, nothing exceptional. The food quality could be improved.
Facilities
6.0
The hotel had basic facilities but met my needs during the stay.
Nicholas
United Kingdom,
August
2023
6.4/10
The hotel offers basic but clean rooms overlooking Parque Central with friendly staff and WiFi available in the lobby. The service level varied with some staff being friendly and helpful, while others were not as eager to work. The central location is perfect for exploring the Old Town of Havana, with easy access to restaurants and sights. The dining experience was average, and the facilities were minimal.
Rooms
8.0
The rooms were basic but clean, well equipped, cool, and comfortable.
Service
6.0
The service was not consistent; some staff members were very friendly and helpful, while others seemed disinterested.
Location
9.0
The hotel is right in the heart of Havana, offering a buzzing square, rooftop bars, and easy walking distance to restaurants and sights.
Dining
5.0
The dining experience was average.
Facilities
5.0
The facilities are minimal.
Great location
Inconsistent service
William
United Kingdom,
July
2023
6.6/10
The hotel is in a convenient location to explore the Old Town of Havana. The rooms are cool and comfortable, although sometimes a bit loud due to overlooking their bar. The service was a mix of friendly staff and others who seemed less attentive. The dining experience was described as minimal and sometimes poor. The facilities offered were average.
Rooms
8.0
The rooms were large, well-equipped, cool, and comfortable during my stay.
Service
7.0
The service was a mix of very friendly staff and others who seemed less attentive.
Location
9.0
The hotel is right on the corner of a buzzing square, offering street markets, good surrounding rooftop bars, and easy walking distance to several restaurants and sights.
Dining
5.0
The dining experience was described as minimal and sometimes poor.
Facilities
5.0
The facilities offered were average.
Cheryl
United States of America,
July
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The location was fantastic, right in the heart of Havana, offering easy access to explore the Old Town and the vibrant surroundings. The rooms, though lacking outside views, were large, well-equipped, cool, and comfortable. The service was a bit inconsistent, with a mix of friendly and not-so-eager staff members. The dining options were minimal, with disappointing food quality. On the bright side, the facilities were satisfactory, providing essential amenities for a comfortable stay.
Rooms
8.0
The rooms, although lacking outside views, were spacious, well-equipped, cool, and comfortable.
Service
7.0
The service was a bit inconsistent, with some very friendly and helpful staff, while others seemed disinterested.
Location
9.0
The hotel is perfectly located in the heart of Havana, offering easy access to explore the Old Town and its vibrant surroundings.
Dining
5.0
The dining experience was below expectations, with minimal options and poor food quality.
Facilities
7.0
The facilities provided essential amenities, meeting basic needs for a comfortable stay.